They have facilitated millions of employee volunteer hours. All they have to do is pick up the phone, and corporate executives invest in volunteering. Some claim that they came up with the term “CSR.” They are: The Most Interesting Client Relations Managers in the World.
1. Give us your elevator speech — what do you do at VolunteerMatch?
As Senior Associate of Business Development, I am focused on Corporate Social Responsibility (CSR), business development, lead generation and communications. My responsibilities include: giving demos of YourMatch, building and scheduling meetings with companies to learn more about their CSR objectives, developing outbound campaigns for our corporate audiences and facilitating our Salesforce CRM solution.
2. What brought you to VolunteerMatch? How long have you been here?
My passion for CSR emerged shortly after college, when I had the opportunity to work at an amazing company called Gap Inc., currently a long-term partner of VolunteerMatch. I was truly inspired by all the great work the company was doing in their local communities and bringing campaigns together to donate clothes to folks who were in need.
I joined VolunteerMatch with the goal to help companies, universities and national nonprofits develop and manage effective volunteer programs for their employees, students, customers and community members. I’ve been at VolunteerMatch for a little over 2 years now, and I can’t see myself doing anything else. I feel so fortunate that I get to work with amazing companies and watch their CSR programs unfold and blossom into something special!
3. What is the most inspiring part of your job? What’s your favorite part?
The most inspiring part of my job: working with my awesome co-workers. The culture here at VolunteerMatch is unparalleled to anything I’ve experienced before in my career. Everyone cares deeply about CSR and making a difference in their community – folks here are “go-getters,” smart, innovative, and always looking towards the next best thing to manage an effective employee volunteer program. I am constantly being challenged to think outside the box!
4. If you were to start a foundation or a nonprofit, what would its mission be?
I am currently working with my fiance to draft up ideas to start a nonprofit organization that would facilitate camping trips into the local wilderness for at risk youth. When I am not working at VolunteerMatch, you can find us rock climbing and hiking in the woods. Since we are both outdoor enthusiasts, we thought: what better way to share our beloved hobbies than with local schools and kids! Our mission would aim to enrich their lives by instilling a sense of community, character and self-reliance.
5. Where will the CSR industry be in 5 years?
In 5 years, I would love to see every company, small and large, incorporate an employee volunteer program. At VolunteerMatch, we have a policy that allows us to give back one day a month. No two CSR programs are alike, every company’s mission is different, but at the end of the day, it’s important that the employee has the option and resources to go out in his/her community and give back.
6. Tell us a story (or two) about something that happened in your work that you consider to be a success, something that you’re proud of, and explain why.
Last Thanksgiving I was tasked with implementing a “live” demo of our new product, YourMatch. The project started small with hopes to share our web-based tools in a more visual way and make companies aware of the great resources and programs that are available to them.
YourMatch is the new homepage for volunteer programs through VolunteerMatch Solutions – our product and engineering teams carefully updated the user experience to include more actionable buttons, increase program engagement and show more localized content to the employees of a company. I now do these webinars every week!
Want to learn more about how Abby and VolunteerMatch help companies engage employees in volunteering? Get in touch!