How Jacquelyn Londo and Sue Osten Inspire by Example at UnitedHealth Group

We're thrilled to honor two employees from UnitedHealth Group as 2014 Champions of the Year in the VolunteerMatch Corporate Volunteer Awards!Before this year’s exciting VolunteerMatch Client Summit, you got the chance to meet some of the finalists for the 2014 VolunteerMatch Corporate Volunteer Awards. And then, you found out the winners.

Two award categories, however, are unique, in that they don’t have finalists – they are chosen by VolunteerMatch Client Relations Managers based on their experiences working directly with their corporate clients. These special categories are Breakout Performance and Champions of the Year.

When it comes to embodying the values of teamwork, leadership, accomplishment, dedication and spirit celebrated by the Champions of the Year Award, there are two individuals who definitely lead by example: Jacquelyn Londo is Social Responsibility Manager, and Sue Osten is Director of the Office of Social Responsibility at UnitedHealth Group. But really, they are employee engagement champions who have fought tirelessly for innovation and evolution in the corporate social responsibility space.

UnitedHealth Group has been a partner of VolunteerMatch since 2006, and these two women have pushed both their program AND ours to dream big and do the best work we can. For example, this past year UnitedHealth Group was the official sponsor of the unique, innovative product MobileMatch. Plus, since 2012 UnitedHealth Group employees have tracked over 1,000,000 volunteer hours!

Everyone on the VolunteerMatch staff who has been lucky enough to work with Jacquelyn and Sue has seen firsthand their dedicated and passionate work ethics, and the way they inspire everyone around them to do more.

“UnitedHealth Group has a strong commitment to volunteering among our employees and as an organization, and so it’s a tremendous honor to receive this award,” said Kate Rubin, vice president of social responsibility for UnitedHealth Group. “Having our team members collaborate with VolunteerMatch on the development of new VolunteerMatch mobile solutions that are making it easier for employees, other corporate volunteers and the general public to participate in volunteer activities that transform local communities, has been a rewarding and impactful experience for them and one of which we were extremely proud to support.”

Congratulations to Jacquelyn, Sue, and UnitedHealth Group. We are proud and honored to be your partner!

To learn more about the 2014 VolunteerMatch Corporate Volunteer Awards, click here.

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Profile of a Champion: How Carla Lehn Inspires Engagement at California State Library

California State Library is a Preferred Partner of VolunteerMatch.Before this year’s exciting VolunteerMatch Client Summit, you got the chance to meet some of the finalists for the 2014 VolunteerMatch Corporate Volunteer Awards. And then, you found out the winners.

Two award categories, however, are unique, in that they don’t have finalists – they are chosen by VolunteerMatch Client Relations Managers based on their experiences working directly with their corporate clients. These special categories are Breakout Performance and Champions of the Year.

We’re especially excited about one of our Champions this year, because it marks the first time any non-corporate client has won a Corporate Volunteer Award. Carla Lehn from California State Library wowed us all this year with her outstanding teamwork, leadership, accomplishment, dedication and spirit.

Carla Lehn accepts her Champion of the Year Award, with VolunteerMatch President Greg Baldwin.

Carla Lehn accepts her Champion of the Year Award, with VolunteerMatch President Greg Baldwin.

California State Library is part of the VolunteerMatch Preferred Partner Program. This program works with a select group of nonprofits and civic organizations that have partnered with VolunteerMatch to place a special focus on volunteer recruitment, retention and engagement. (Want to know more? Give us a shout.)

A VolunteerMatch member since 2009, the California State Library organization connects over 600 volunteers to their local libraries each month. Since 2008, the number of volunteers recruited by the Library has increased by 48%!

Carla’s tireless enthusiasm, energy, and drive amazes the entire VolunteerMatch Staff on a regular basis. The strides made due to her efforts have helped thousands of individuals become more involved in their local community and have truly created positive change across the state of California.

“It was so nice to be recognized, but I felt like all my library and VolunteerMatch colleagues should have been standing there with me,” said Carla. “We’ve had some awesome successes together!”

Kudos to Carla Lehn for being a VolunteerMatch Champion of the Year. We salute you and your hard work!

To learn more about the 2014 VolunteerMatch Corporate Volunteer Awards, click here.

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What Makes ADT a Breakout Performer?

Congratulations to ADT for winning the Breakout Performance Corporate Volunteer Award!Before this year’s exciting VolunteerMatch Client Summit, you got the chance to meet some of the finalists for the 2014 VolunteerMatch Corporate Volunteer Awards. And then, you found out the winners.

Two award categories, however, are unique, in that they don’t have finalists – they are chosen by VolunteerMatch Client Relations Managers based on their experiences working directly with their corporate clients. These special categories are Breakout Performance and Champions of the Year.

This year, ADT was a favorite winner of the Breakout Performance Award. This award is given to a new VolunteerMatch client that has shown significant success for a newly launched program – and boy, does ADT fit the bill.

Alex Price, Community Relations Manager of ADT Corporation, accepts the Breakout Performance Award from VolunteerMatch Greg Baldwin at the 2014 VolunteerMatch Client Summit.

Alex Price, Community Relations Manager of ADT Corporation, accepts the Breakout Performance Award from VolunteerMatch Greg Baldwin at the 2014 VolunteerMatch Client Summit.

Launched in July 2013 with a pilot program focused in seven key regions, ADT developed a branded program with focus and flexibility, and produced trainings and materials that were easily scalable. During this pilot phase, over 30% of ADT’s eligible employees volunteered!

Then, to celebrate the company’s 140th anniversary in August, 2014, they expanded the program to over 200 locations. And in its first year, this program welcomed more than 14,000 unique visitors to their new VolunteerMatch site, and connected employee volunteers to more than 350 nonprofit organizations.

Core focus areas include Disaster Response and Public Safety, along with many walks and Habitat builds, but ADT employees are also encouraged to contribute as much as possible in any area, and to submit group project ideas via the Opportunity Builder feature on their VolunteerMatch site.

ADT as a company has thrown itself headfirst into the EVP world, participating in webinars and quickly learning best practices for communications, executive and middle manager support, events, and incentives, leading to one of the most impressive programs of the past year.

“ADT was so honored to be recognized with the 2014 ‘Breakout Performance of the Year’ award,” said Alex Price, Community Relations Manager of ADT Corporation. “What a wonderful way to cap off our companywide rollout of the ADT Always Cares program, and so motivating for me to expand it as we enter our second year.”

Big congratulations to Alex Price, ADT Corporation, and all your employees for winning Breakout Performance of the Year – and keep up the great work!

To learn more about the 2014 VolunteerMatch Corporate Volunteer Awards, click here.

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6 Transformational Companies Honored in a Transformational City

GM Renaissance Center in Detroit - setting for the 2014 VolunteerMatch Client Summit.Last week’s VolunteerMatch Client Summit in Detroit was like no other conference any of us have ever attended…but more on that later. Today, we want to focus on one particular event during this year’s Client Summit: the 2014 VolunteerMatch Corporate Volunteer Awards.

In a city whose corporate sector is showing every day the impact that can be made by true community involvement, six socially responsible companies were honored for their commitments to their own communities – and to the engagement of their employees.

You’ve gotten to know some of the finalists over the past few months, and now we are thrilled to announce the winners.

For the third year in a row, Morgan Stanley and Old National Bank took top honors as Employee Volunteer Programs of the Year in the Large and Small-Medium Sized Business categories. Lilly and ADT were recognized for their outstanding first year of success in the VolunteerMatch network. And staff members from UnitedHealth Group and California State Library were acknowledged for being dedicated champions of employee and consumer volunteer engagement.

The winners of the 2014 VolunteerMatch Corporate Volunteer Awards are:

EMPLOYEE VOLUNTEER PROGRAM OF THE YEAR – LARGE BUSINESS:
Morgan Stanley

EMPLOYEE VOLUNTEER PROGRAM OF THE YEAR – SMALL-MEDIUM SIZED BUSINESS:
Old National Bank

BREAKOUT PERFORMANCES OF YEAR: 
Lilly
ADT

CHAMPIONS OF THE YEAR:
Jacquelyn Londo & Sue Osten – UnitedHealth Group
Carla Lehn – California State Library

Congratulations to the winners of the 2014 VolunteerMatch Corporate Volunteer Awards! May you continue to be an inspiration to your employees, your communities, and the rest of us.

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2014 VolunteerMatch Corporate Volunteer Awards: A Look at Finalist JetBlue

On September 19, 2014, winners of the 2014 VolunteerMatch Corporate Volunteer Awards will be announced at our annual VolunteerMatch Client Summit in Detroit, Mich. In this series of posts, we’ll introduce you to people and ideas behind the ten most effective employee volunteer programs in our family of corporate clients, determined by performance against four benchmark measures in 2013.

What makes your employee volunteer program special?

JetBlue’s program is called ‘Community Connection.’ It was created to align corporate giving with JetBlue crewmembers’ passions.

What are some key accomplishments from 2013 you’re especially proud of?

Crewmembers from Hartford cleaned up their local park for JetBlue's 7th Annual One Thing That's Green to celebrate Earth Month.

Crewmembers from Hartford cleaned up their local park for JetBlue’s 7th Annual One Thing That’s Green to celebrate Earth Month.

In 2013 JetBlue nearly doubled the hours volunteered by its crewmembers!

According to Kate Wetzel, JetBlue’s Manager of Corporate Social Responsibility, this was in part due to the how the VolunteerMatch tool makes it as easy as possible for crewmembers to sign up, and also because the CSR Liaisons at the company have started including Community Connection in the onboarding process for new crewmembers. It also did not hurt that the JetBlue reservations team logged more than half of all hours logged!

How do you get employees excited and involved in volunteering?

260 Presidential Volunteer Service Awards were distributed to JetBlue Crewmembers this May in Salt Lake City, UT.

260 Presidential Volunteer Service Awards were distributed to JetBlue Crewmembers this May in Salt Lake City, UT.

JetBlue places a large emphasis on crewmember volunteer rewards. The company uses the VolunteerMatch Solutions “Volunteer Rewards” feature in a unique way: crewmembers log the hours they volunteer with nonprofits and for every 25 hours, JetBlue donates a travel certificate for the charity of their choice.

Additionally, crewmembers who are particularly dedicated to service earn Presidential Volunteer Service Awards and receive it at an annual recognition dinner where they are presented with awards from senior leadership.

Kudos to JetBlue for being a leader in employee engagement and inspiring social impact!

Stay tuned for more finalist profiles in the coming weeks, and announcement of the winners on September, 2014 during the 2014 VolunteerMatch Client Summit.

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2014 VolunteerMatch Corporate Volunteer Awards: A Look at Finalist Philips

On September 19, 2014, winners of the 2014 VolunteerMatch Corporate Volunteer Awards will be announced at our annual VolunteerMatch Client Summit in Detroit, Mich. In this series of posts, we’ll introduce you to people and ideas behind the ten most effective employee volunteer programs in our family of corporate clients, determined by performance against four benchmark measures in 2013.

What makes your employee volunteer program special?

Heart Walk Boston 2013

Heart Walk Boston 2013

Philips is a technology company that cares about people and addresses some of the world’s biggest challenges to help make the world a better place. Philips Cares is North America’s community outreach program that supports the company’s drive to do good by providing employees with ways to work together to create healthy, sustainable communities that contribute to the success and well-being of people today, and for a better tomorrow.

This can take many forms: from helping a child to excel in math, to making a corporate donation to a nonprofit in need, to taking part in the Heart Walk to raise awareness about heart health. Our actions through community outreach help Philips to improve the quality of individual lives not only through our technical innovations, but through our people and our shared belief that each of us can touch the lives of those around us.

Through Philips Cares, employees participate in meaningful volunteer opportunities that suit their needs, schedules, and passions. In addition, the company and employees alike can make financial donations to the charities that contribute to the health and well-being of others. Through these contributions, Philips is able to improve the quality of life in its communities today and for tomorrow.

What are some key accomplishments from 2013 you’re especially proud of?

Philips employees help the fight against heart disease and stroke through their involvement with the American Heart Association’s Heart Walk. 2,500+ employees participate in 25+ Heart Walks across the country on an annual basis (raising $350,000+). This event has become a tradition at Philips in North America and some markets have been participating for 14+ years!

Rebuilding Together rebuild project 2013

Rebuilding Together rebuild project 2013

Philips and Rebuilding Together have teamed up to provide much needed health, safety, and/or energy efficient home improvements to the elderly, disabled, veterans and victims of natural disasters. These improvements help families to live in their homes longer and improve the quality of life for families and surrounding communities. Improvements are funded by Philips, and employees work together to complete hands on projects. In 2013, Rebuilding Together and Philips renovated over 20 homes through the help of over 350 Philips volunteers serving over 1,300 homeowners and community members. The combined effort provided over $725k in market value to eight communities across the country.

As a technology company focused on improving lives through innovation, Philips supports National 4-H Council’s science education programs that aim to get kids excited about science. Through their support of 4-H’s National Youth Science Day in 2013, Philips and its employees engaged 1,250 kids in science related activities in five cities in the USA.

March of Dimes "Power of Touch" event 2013

March of Dimes “Power of Touch” event 2013

As part of a commitment to improve the lives of even the smallest members of our community, Philips and the March of Dimes worked together in 2013 to support families with babies in the Neonatal Intensive Care Unit (NICU) through volunteer events in 5 cities across the country. The events were part of a larger sponsorship by Philips Mother & Child Care and the Philips Cares community outreach program to benefit the March of Dimes’ NICU Family Support efforts. About 125 employees teamed up to package “power of touch” care kits for new families with a baby in the NICU.

How do you get employees excited and involved in volunteering?

The first strategy is to understand what employees are interested in, and tap into those areas. To determine this Philips periodically surveys employees. It’s also important to make the overall program focused enough to make an impact in its key focus areas, but also flexible enough so that there is something for everyone.

Next, Philips makes sure to provide turn-key, low or no cost volunteer options to program champions at locations across the country. This makes it easy for company locations and employees to get involved.

Offering rewards, incentives and recognition to employee volunteers and program champions is another great way Philips keeps participants engaged.

Finally, getting executives in the company actively involved and supporting the program goes a long way towards getting everyone else excited.

Kudos to Philips for being a leader in employee engagement and inspiring social impact!

Stay tuned for more finalist profiles in the coming weeks, and announcement of the winners on September, 2014 during the 2014 VolunteerMatch Client Summit.

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