Starbucks needed a better way to manage their corporate volunteering efforts, fast. They wanted to continue to involve not only their employees (who they refer to as “partners”) in volunteerism, but also their customers.
That’s when they turned to VolunteerMatch. In less than six weeks from when they initially reached out, their custom-branded YourMatch™ platform was up and running. Since implementation, Starbucks has experienced a dramatic decrease in support-related tickets through their volunteering portal.
“Everything we tried before VolunteerMatch took a lot of time and was really expensive. And we were never able to get the sites to do everything we wanted them to do,” says Anna Cunningham, global social impact, Starbucks.
Learn more about how Starbucks overcame their volunteering-related challenges with the help of VolunteerMatch. Download the case study.