How Jacquelyn Londo and Sue Osten Inspire by Example at UnitedHealth Group

We're thrilled to honor two employees from UnitedHealth Group as 2014 Champions of the Year in the VolunteerMatch Corporate Volunteer Awards!Before this year’s exciting VolunteerMatch Client Summit, you got the chance to meet some of the finalists for the 2014 VolunteerMatch Corporate Volunteer Awards. And then, you found out the winners.

Two award categories, however, are unique, in that they don’t have finalists – they are chosen by VolunteerMatch Client Relations Managers based on their experiences working directly with their corporate clients. These special categories are Breakout Performance and Champions of the Year.

When it comes to embodying the values of teamwork, leadership, accomplishment, dedication and spirit celebrated by the Champions of the Year Award, there are two individuals who definitely lead by example: Jacquelyn Londo is Social Responsibility Manager, and Sue Osten is Director of the Office of Social Responsibility at UnitedHealth Group. But really, they are employee engagement champions who have fought tirelessly for innovation and evolution in the corporate social responsibility space.

UnitedHealth Group has been a partner of VolunteerMatch since 2006, and these two women have pushed both their program AND ours to dream big and do the best work we can. For example, this past year UnitedHealth Group was the official sponsor of the unique, innovative product MobileMatch. Plus, since 2012 UnitedHealth Group employees have tracked over 1,000,000 volunteer hours!

Everyone on the VolunteerMatch staff who has been lucky enough to work with Jacquelyn and Sue has seen firsthand their dedicated and passionate work ethics, and the way they inspire everyone around them to do more.

“UnitedHealth Group has a strong commitment to volunteering among our employees and as an organization, and so it’s a tremendous honor to receive this award,” said Kate Rubin, vice president of social responsibility for UnitedHealth Group. “Having our team members collaborate with VolunteerMatch on the development of new VolunteerMatch mobile solutions that are making it easier for employees, other corporate volunteers and the general public to participate in volunteer activities that transform local communities, has been a rewarding and impactful experience for them and one of which we were extremely proud to support.”

Congratulations to Jacquelyn, Sue, and UnitedHealth Group. We are proud and honored to be your partner!

To learn more about the 2014 VolunteerMatch Corporate Volunteer Awards, click here.

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Mobilize Employee Champions for #GivingTuesday

It may come right after Black Friday and Cyber Monday, but #GivingTuesday is all about giving back to the causes we care about most. And volunteering can be a great way to do that. And engaging employees in #GivingTuesday initiatives is a great project to add to your company’s calendar.

Building on the buzz and energy of #GivingTuesday can help your company increase impact and support for the causes you support. This webinar discusses ways for you to do exactly that.

Join speakers from #GivingTuesday, Salesforce Foundation and VolunteerMatch for this special webinar to talk about ways you can organize your networks of family, friends, or coworkers to make a big difference for your cause on #GivingTuesday.

You are more powerful than you realize – and by mobilizing your employees to be volunteer champions, you can harness that power to help the causes your company supports, and that you care about.

Watch the webinar on YouTube.

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How to Design a Volunteer Program for Your Small Business

Guest post by Scott Huntington

Tips for designing a volunteer program for your small business.As a small business, finding ways to give back is important. Volunteering is a way to do something “better” for the community your business is in. It allows your employees to cooperate in a new way and creates a sense of empowerment.

However, creating a volunteer program for your business might not be the easiest task in the world. With thousands of choices available, how do you decide in which direction to proceed?

Why Choose a Cause?

Even though the benefits for giving and volunteering in the workplace are hard to dispute, many small business struggle to choose a specific cause to support. It’s difficult; you may have employees with a variety of causes close to their hearts, or have hesitations about aligning with one specific cause. When these barriers exist, volunteering efforts fall short, never take off or become scattered. None of these help your mission to give back. Choosing a cause and committing to it is a good way to stay focused and effective in your volunteer program.

5 Questions to Consider When Designing a Program

Below are a few questions and factors to consider when creating a volunteer program for your small business:

1. Does my business already donate to something?

Does your business already donate to a specific cause? If so, developing a volunteer program can be a no-brainer; simply align your actions with your giving. It’s likely your employees are already engaged in the cause and would be enthusiastic if volunteer opportunities would become available. If they’re not engaged, it may be time to find something that they’re more likely to care about.

2. Is there a natural relationship between our products/services and a specific cause?

Think about the products and/or services your business provides. Is there a natural link between those services and ways you could volunteer? For example, a shoe retailer could donate shoes to an underprivileged country – like TOMS has been doing for years. From there, the company could create mission trips and other ways for employees to become involved in the giving process.

Smaller companies like Mr. Rooter or AquaPhoenix, where clean water is the entire point of their business, could find a charity that is dedicated to providing the world with clean water. Food business or wholesalers could donate food to local food kitchens and employees could volunteer on a rotating schedule. Is there a natural link between your products and a volunteering opportunity? If so, that’s a perfect place to start.

3. Is there a local charity you could become involved with?

Sometimes the biggest movements start locally. Local initiatives are likely to be important to your employees and make excellent starting points for volunteerism. Run a search on a site like VolunteerMatch.org or reach out to your local Chamber to find out what charities surround your business’s physical location. Find out if there’s a way to get involved.

When you volunteer locally, you’re able to see the results first hand, and this could raise the excitement factor among your employees. It also can create a little positive buzz about the company and maybe even get your name in the local paper, which is always a plus. That shouldn’t be your motivation, but it’s a nice perk of going local.

4. Does my business have past ventures or partners that could have available volunteering opportunities?

Look back over the history of your business. Have any of your past clients been nonprofit organizations or charities? If so, you could revive the relationship by looking for ways to volunteer with those past clients. It adds a personal factor that highlights the fact you value your past clients and customers.

5. What matters to my employees?

While your employees may change from time to time, it’s still important to empower them to get involved in the design of a volunteer program. Set up a meeting to announce your company’s new focus and let them know their input matters. From there, put together a survey and encourage all employees to participate. You could provide a list of 5 potential charities, or ask employees to submit their own ideas. Look for overlap and narrow it down to two. From there, hold a vote. When your employees feel as though they’ve been a part of the process, they’re more likely to take ownership and to become involved in the volunteering process.

Creating a volunteer program is an essential aspect of giving back to and becoming part of your business’s community. If you’re unsure of where to start inside your company or organization, consider the 5 questions above prior to moving forward.

Has your small business implemented a volunteer program? Tell us about it!

Scott Huntington is a writer and blogger with a passion for volunteering. Follow him on Twitter @SMHuntington or check out his blog, blogspike.com.

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Profile of a Champion: How Carla Lehn Inspires Engagement at California State Library

California State Library is a Preferred Partner of VolunteerMatch.Before this year’s exciting VolunteerMatch Client Summit, you got the chance to meet some of the finalists for the 2014 VolunteerMatch Corporate Volunteer Awards. And then, you found out the winners.

Two award categories, however, are unique, in that they don’t have finalists – they are chosen by VolunteerMatch Client Relations Managers based on their experiences working directly with their corporate clients. These special categories are Breakout Performance and Champions of the Year.

We’re especially excited about one of our Champions this year, because it marks the first time any non-corporate client has won a Corporate Volunteer Award. Carla Lehn from California State Library wowed us all this year with her outstanding teamwork, leadership, accomplishment, dedication and spirit.

Carla Lehn accepts her Champion of the Year Award, with VolunteerMatch President Greg Baldwin.

Carla Lehn accepts her Champion of the Year Award, with VolunteerMatch President Greg Baldwin.

California State Library is part of the VolunteerMatch Preferred Partner Program. This program works with a select group of nonprofits and civic organizations that have partnered with VolunteerMatch to place a special focus on volunteer recruitment, retention and engagement. (Want to know more? Give us a shout.)

A VolunteerMatch member since 2009, the California State Library organization connects over 600 volunteers to their local libraries each month. Since 2008, the number of volunteers recruited by the Library has increased by 48%!

Carla’s tireless enthusiasm, energy, and drive amazes the entire VolunteerMatch Staff on a regular basis. The strides made due to her efforts have helped thousands of individuals become more involved in their local community and have truly created positive change across the state of California.

“It was so nice to be recognized, but I felt like all my library and VolunteerMatch colleagues should have been standing there with me,” said Carla. “We’ve had some awesome successes together!”

Kudos to Carla Lehn for being a VolunteerMatch Champion of the Year. We salute you and your hard work!

To learn more about the 2014 VolunteerMatch Corporate Volunteer Awards, click here.

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CSR Food for Thought: Do It Like Sir Richard

The CSR Food for Thought series is a weekly roundup of relevant news from around the Web, presented to you in one bite-sized blog post. Follow us on Twitter for CSR news and trends throughout the week: @VM_Solutions.

Do it like Sir Richard. The gutsy, entrepreneurial approach to profit and purpose.

Today’s business world is characterized by big, bold risks. The weirder the innovation, the bolder the idea, the more investors seem to clamor to buy a piece of the pie. Yet, when it comes to charity and philanthropy (in the corporate sector, as well), we are schooled to NEVER take risks, to never step outside the tried and true comfort zones. How will we ever innovate? We can all learn some things from Richard Branson, who has been as bold – and as successful – in the cause-driven sides of his businesses as he has with the profit margins.

Cause marketing realignment forces evolution of strategies

Gone are the days when a company could buy into a pre-packaged, once-a-year cause campaign focused on a “sexy” issue like breast cancer or heart health, and call it a successful strategy. Companies are waking up to the need to align cause marketing with the promise of the company’s brand, and the relationship they have with consumers. This is impacting the way companies create partnerships with nonprofits, making these relationships longer, stronger and more strategic.

#NewMetrics ’14 Workshop Reveals Secrets to Effective Employee Engagement

Spoiler alert: The secrets to effective employee engagement start with recruiting employees that are more likely to care about the issues you focus on (like sustainability), and then creating an environment that encourages them to be proactive, innovate, and be recognized for their contributions. This recap from the Sustainable Brands New Metrics ’14 event provides some specific strategies for doing this and increasing employee engagement and business success in the process.

Good Business

Speaking of cause marketing, a great cause marketing campaign can be a very successful marketing tactic for companies to reach and connect with consumers – but it’s just the tip of the iceberg when it comes to the ways in which companies and nonprofits can work together.  Bruce Burtch describes how building strong, lasting, strategic cross-sector partnerships can create disproportionately large benefits for the company, the cause, the community, and really the whole world. (Want to hear it from Bruce directly? Join us for a webinar on Wednesday, October 22nd!)

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What Makes ADT a Breakout Performer?

Congratulations to ADT for winning the Breakout Performance Corporate Volunteer Award!Before this year’s exciting VolunteerMatch Client Summit, you got the chance to meet some of the finalists for the 2014 VolunteerMatch Corporate Volunteer Awards. And then, you found out the winners.

Two award categories, however, are unique, in that they don’t have finalists – they are chosen by VolunteerMatch Client Relations Managers based on their experiences working directly with their corporate clients. These special categories are Breakout Performance and Champions of the Year.

This year, ADT was a favorite winner of the Breakout Performance Award. This award is given to a new VolunteerMatch client that has shown significant success for a newly launched program – and boy, does ADT fit the bill.

Alex Price, Community Relations Manager of ADT Corporation, accepts the Breakout Performance Award from VolunteerMatch Greg Baldwin at the 2014 VolunteerMatch Client Summit.

Alex Price, Community Relations Manager of ADT Corporation, accepts the Breakout Performance Award from VolunteerMatch Greg Baldwin at the 2014 VolunteerMatch Client Summit.

Launched in July 2013 with a pilot program focused in seven key regions, ADT developed a branded program with focus and flexibility, and produced trainings and materials that were easily scalable. During this pilot phase, over 30% of ADT’s eligible employees volunteered!

Then, to celebrate the company’s 140th anniversary in August, 2014, they expanded the program to over 200 locations. And in its first year, this program welcomed more than 14,000 unique visitors to their new VolunteerMatch site, and connected employee volunteers to more than 350 nonprofit organizations.

Core focus areas include Disaster Response and Public Safety, along with many walks and Habitat builds, but ADT employees are also encouraged to contribute as much as possible in any area, and to submit group project ideas via the Opportunity Builder feature on their VolunteerMatch site.

ADT as a company has thrown itself headfirst into the EVP world, participating in webinars and quickly learning best practices for communications, executive and middle manager support, events, and incentives, leading to one of the most impressive programs of the past year.

“ADT was so honored to be recognized with the 2014 ‘Breakout Performance of the Year’ award,” said Alex Price, Community Relations Manager of ADT Corporation. “What a wonderful way to cap off our companywide rollout of the ADT Always Cares program, and so motivating for me to expand it as we enter our second year.”

Big congratulations to Alex Price, ADT Corporation, and all your employees for winning Breakout Performance of the Year – and keep up the great work!

To learn more about the 2014 VolunteerMatch Corporate Volunteer Awards, click here.

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