Need a Hand? VolunteerMatch Can Help!

If you need a hand with volunteer engagement, VolunteerMatch can help.At VolunteerMatch, our mission is to strengthen communities by making it easier for good people and good causes to connect (emphasis on the “easier”).

We try to keep it as simple as possible for you to post your open volunteer opportunities on the site and attract great volunteers, but if you run into bumps along the way or want to boost your recruitment efforts, we can help! Here’s how…

Having trouble with your VolunteerMatch account?

There are a couple of places to go if you have a question or issue with your account. First, our treasure trove of support information, answers, and tips for users. To get to this magical place, just click ‘SUPPORT’ in the top right corner of any page on our site. You’ll find detailed info about things like registering your organization, accessing or updating your account, posting and managing opportunities, and much more. Just sign in to your nonprofit account to view these articles!

VolunteerMatch Help Center screenshot

We also have a bunch of quick and easy video tutorials that will walk you through how to do things on your account. These can help you with tasks like gaining administrator access to your organization’s existing account, managing your opportunity contacts, or adding photos to your listings.

Looking for ways to attract more volunteers or strengthen your program?

Look no further! We offer FREE live webinars throughout the year presented by our resident volunteer management guru along with other seasoned professionals from the field. Learn about best practices on important topics like screening volunteers, planning for the future, and using social media to engage volunteers.

We’ve also curated a list of useful resources from around the web that you can find on our Learning Center and blog.

Still haven’t found what you need?

You can always contact us! Click ‘SUPPORT’ at the top of any page on VolunteerMatch.org, then click ‘Submit a Request’. This allows you to send us a message with details about your question, and even links, attachments or screenshots to help us understand the issue you’re having. Your request will be read by human eyes at our office in San Francisco, and we’ll do our best to get you the help you need.

Another great way to reach us is on Twitter. If you’re a big tweeter and have a question that can be posed in 140 characters or less, then this is the resource for you. We monitor incoming tweets all day and love providing fast, succinct help whenever possible.

We hope you’ll take advantage of some of these tools, and if there’s anything else you think might help you engage volunteers and better support your community, we’d love to hear about it.

Make 2015 Count with VolunteerMatch’s New Organization Profiles

Make the New Year count with new organization profiles at VolunteerMatch.The New Year is an exciting time that poses many opportunities for nonprofits to engage their supporters and strengthen their Organizations’ missions. Case in point: Jump start 2015 with VolunteerMatch’s new Organization Profile!

 

New VolunteerMatch Organization Profile with "More Info" tab open

The brand-new VolunteerMatch Organization Profile.

The new Profile will boost your organization’s VolunteerMatch recruiting efforts, and serve as a quick and easy way to advertise across the Internet. Due to VolunteerMatch’s excellent search engine optimization, organizations registered in the VolunteerMatch network will most definitely have their profiles prominently displayed on Google search results lists. So take advantage of VolunteerMatch’s SEO, and update your organization’s profile page or register with our vast network of nonprofit partners and volunteers.

The new Organization Profile was redesigned with both nonprofit administrators and volunteers in mind – the Volunteer Profile was a huge inspiration! Check out VolunteerMatch’s new Organization Profile and some noteworthy changes below:

Highlighted volunteer opportunities: Now, everyone who visits your organization’s profile will know exactly how many volunteer opportunities are available and have instant access to your listings. The grid view displays cause areas and requested skills for that particular opportunity, while the list view shows the location and time commitment.

Two views of the Organization Profile at VolunteerMatch.

Grid view (left) and list view (right) of volunteer opportunities on the Organization Profile.

At-a-glance information: We know prospective volunteers are busy people, that’s why we rearranged the Organizations Profile details, so future supporters can quickly scan and discover the information that matters most to them and your organization.

At a glance information on the VolunteerMatch Organization Profile.

At-a-glance information about your organization on your VolunteerMatch profile.

VolunteerMatch Organization Profile on a mobile device.

Your new Organization Profile on VolunteerMatch looks great on any device.

Responsive for mobile: With up-to-date information and active volunteer opportunities, your organization’s profile will stand out on every mobile device!

To view and update your organization’s profile on VolunteerMatch:

  1. Log in at www.volunteermatch.org/post/login.jsp to access your organization’s dashboard.
  2. From the side menu, select ‘Preview Organization Page’ to view your organization’s public VolunteerMatch profile.
  3. See anything that needs to be changed? Click your name at the top of the page to return to your dashboard.
  4. From the ‘Manage Organization’ menu on the left, select ‘Edit Organization Profile’ to update your organization information.

What do you think of the new Organization Profile? Let us know in the comments below, or by emailing support@volunteermatch.org!

A Whole New World of Volunteer Recruitment

It's a whole new world of volunteer recruitment.Last week, VolunteerMatch rolled out some really exciting new features to our free volunteer recruitment tools. Processes are now even simpler, which means less clicking and more connecting with the right volunteers for your organization! Here are the details:

Fewer Clicks

Perhaps you thought posting a volunteer opportunity on VolunteerMatch was easy before. After all, 5-10 minutes of time, moving through a quick listing flow, doesn’t seem like a lot, right?

Who cares, we were determined to make it EVEN EASIER AND FASTER. As of last week, posting a volunteer opportunity on VolunteerMatch happens in even fewer clicks, all on one clean, clear page. The whole process is quicker and more efficient, and comes with a sleek new look that makes navigating a breeze.

More Skills

You might remember a few years ago when we introduced a new way to post listings that included a skills taxonomy. For the first time, you could officially connect your volunteer opportunities to the skills volunteers have to give.

Now, three years later, we are thrilled to present the next generation of skilled volunteer recruitment at VolunteerMatch. We’ve upgraded from 19 main categories of skills to 32, and our skills library has increased from 132 specific skills to 354 that you can include in your volunteer listing.

With the newly expanded VolunteerMatch skills library, it's even easier to connect with the right volunteers for your nonprofit organization.

That’s a lot of skills! They include a blend of general, more common skills, and industry- and product-specific skills. (For example, you can recruit a Drupal expert, or a music teacher…) The new skills library covers a huge range, so you can be specific and strategic about recruiting skilled volunteers for exactly what you need.

And remember, every time you include skills from the new library in your volunteer listing on VolunteerMatch, the opportunity will automatically appear on LinkedIn’s Volunteer Marketplace, in front of more than 300 million skilled professionals! (Click here for more information about this partnership and how to connect your VolunteerMatch account to your LinkedIn Company page.)

The whole point of these changes is to make it even easier for your nonprofit to connect with the volunteers you really need. And this is just the beginning – stay tuned for even more great enhancements in early 2015…

Let us know how we’re doing in the comments below, and try out the new features today by posting a volunteer opportunity on VolunteerMatch!

People Make the Difference: The Beauty of Efficient Impact

Efficiency is important for nonprofits - and can be so beautiful.Efficiency is important for nonprofits. No matter how big or small our budgets are, we never have a ton of extra cash lying around. It’s simply a reality of life in the nonprofit sector. In order to provide the best services possible for our causes given limited resources, we learn very quickly to find all sorts of ways to stretch dollars and make the ones we have really count.

At VolunteerMatch, we are proud to be a very efficient organization. As revealed in our recently released 2013 Annual Impact Report, for every $1 we spent during 2013, $190 of social value was created in our communities. That is an insanely efficient system, if we do say so ourselves!

For every dollar invested in the VolunteerMatch network in 2013, $190 of social value was created in our communities!

The Ripple Effect

All this awesome efficiency has a ripple effect – our efficiency here are VolunteerMatch creates the opportunity for your organizations to be even more efficient, too.

As the VolunteerMatch network grows, and as we become a more efficient and sustainable organization, we’re better able to provide you with services and tools to help you easily and quickly connect with the right volunteers. And with the right volunteers, you’re able to do your work better, with more support and more capacity. Here are some of the ways VolunteerMatch’s efficiency helps your nonprofit:

Huge network – With close to 100,000 active nonprofits and millions of volunteers using the website, it’s unlikely you WON’T find the right match. In other words, the sheer size of the network helps efficiently match the right people with your opportunities.

Get exactly what you need – With tools like our Listing Wizard, custom questions, and dozens of cause categories, it’s easy to build volunteer opportunities that speak to exactly the volunteers you really need, while not attracting a lot of extra folks who aren’t the right fit.

Partnerships create even more visibility – Our strong relationships with groups like LinkedIn and everydayhero mean that posting once to VolunteerMatch.org really means visibility all over the world on multiple networks. Not to mention our extensive corporate partner network, giving you access to hundreds of thousands of skilled, dedicated professionals.

Resources and education – The VolunteerMatch Learning Center contains free webinars and downloadable resources to help you gain the skills and knowledge you need to engage and manage amazing volunteers for your organization. Trust me, this is a site you want to explore!

And it’s all free – Can’t get much more efficient than that. Oh yeah, and it takes, like, five minutes to post a listing – go try it right now!

And as you engage more volunteers, hopefully your organization is able to harness the immense, inspiring power of these passionate people to create even more impact in the communities. And the beautiful cycle of efficiency continues.

How have volunteers helped create more efficiency for your organization? Tell us about it in the comments!

People Make the Difference: Our Economics are a Win-Win-Win for Social Good

The economics of the VolunteerMatch network prove how special our volunteers really are.There’s something special about VolunteerMatch – and yes, I’m biased. But it’s true, and I’ll prove it.

It’s not just that we’re a free service that helps everyone – volunteers, causes and businesses – find a way to make a difference. It’s not just that we create a unique ecosystem of people and organizations that support each other and make the world a better place. You see, it turns out that the volunteers in the VolunteerMatch network are special in their own rights. A cut above, you might say.

Here’s Proof that We’re Special

In the recently released 2013 Annual VolunteerMatch Impact Report, there’s a fun little section called “Economics of the VolunteerMatch Network.” I’m pretty geeky, and I like that this section features some fun stats about what goes on in the VolunteerMatch network on a regular basis, and the value that’s created by this activity. For example, how can you NOT get excited that 1.7 connections are made EVERY MINUTE between a nonprofit and a volunteer?

Check out the economics of the VolunteerMatch network.

But the two numbers I want to focus on right now are in the orange and red boxes: Volunteers in the network serve on average 12 hours per month, and have an estimated value to nonprofits of $3,209 per volunteer.

According to the latest Volunteering & Civic Life in America data, folks in the U.S. volunteer an average of 32.4 hours per year – which is about 2.7 hours per month. So people who use VolunteerMatch volunteer 10X as much as your average person!

All of this dedication pays off – literally. Based on the Independent Sector calculation of the value of a volunteer hour, as well as a bunch of our own data about average time spent volunteering and length of commitment, we have calculated the average “lifetime” value of a volunteer recruited by a nonprofit via VolunteerMatch. And remember, it’s free and really easy to post a volunteer listing.

Talk about a win-win-win: Nonprofits like yours post your listings for free and connect with great volunteers, and this helps dedicated people contribute to their passions in a fulfilling way, and it all makes the VolunteerMatch network an even richer place for everyone to make a difference.

What are you waiting for? Post and update your listings now.