Summer is almost over and we’re hosting webinars you don’t want to miss. This month we’ll teach you everything you need to know to create an engaging volunteer program. We’ll cover the basics of online recruitment and advanced engagement strategies. You’ll also learn how to create program metrics in order to evaluate strengths and weaknesses of your volunteer program.
Learn how to effectively delegate volunteer engagement and management work to volunteers so you have the opportunity to “think bigger.” We’ll discuss evaluating your program for volunteer engagement, determining how best to use volunteers, creating a communication plan, screening and training volunteers to be an important part of your volunteer recruiting, retention and recognition plans.
Using examples from food banks and pantries and meal service programs from around the country we’ll discuss creating new opportunities for volunteer engagement. Do you have volunteers conducting community outreach, gleaning fresh produce from their neighborhoods, sharing meal and recipe ideas, or participating in your social media campaigns? Sample position descriptions will be provided.
This webinar will offer an introduction to including social media in your volunteer recruitment and retention plans. We’ll take a look at examples of hunger relief organizations who have successfully marketed their opportunities using social media. You’ll also learn about the social media tools available as part of your VolunteerMatch account that can help you promote your volunteer opportunities on other social networking sites.
Your volunteer engagement program can be measured by more than just the hours a volunteer gives your organization. What other kinds of information should you keep track of, and how do you know if you’re doing a good job with your volunteer engagement program? This webinar will help you think through both the quantitative and qualitative information you can use to evaluate your program.
This month, however, I’m all about adding cause areas to your opportunities and how they will help match your organization with volunteers that are the best fit for your needs.
Adding causes to your volunteer opportunities is quick and easy to do:
In the first step of the posting process (the ‘What’ step) you’ll notice a section labeled ‘Interest areas’ near the bottom of the page.
To add interest areas, simply check the corresponding boxes and click ‘Next Step’ to save.
You are required to add at least one cause but can opt to add three: if applicable, add all three. This will ensure that your opportunity shows up more often in search results.
Recently, we made some major changes to our site–including the way volunteers search for opportunities. In addition to searching by keyword, volunteers are now able to search by cause area. So adding cause areas to your opportunities will help your organization show up more often in search results to the volunteers who really care about your cause.
Some more exciting changes to the VolunteerMatch interface: the Volunteer Profile and the Recommendations Engine. Volunteers now have to ability to create a profile outlining their skills and the causes they are passionate about. The Recommendations Engine generates a customized list of suggested opportunities based on information included in the Volunteer Profile. To ensure your organization’s posts are recommended to the right volunteers, add causes to all of your volunteer opportunities!
Take a break from the summer heat and learn something new about volunteer engagement in July. This month we have lots of great titles that will help you with everything from getting started to evolving an existing engagement program.
We’ve also rolled out some exciting new changes to our site! If you’d like to learn more about how our new features can help you engage volunteers, be sure and register for an introductory session this month.
VolunteerMatch has a new look, and the way volunteers search and find opportunities has changed. This informational session will cover everything you need to know about the changes to VolunteerMatch to continue to find the volunteers you want. We’ll also cover some tips and tricks to make sure your opportunities stand out.
Volunteer engagement is changing. More and more volunteers are looking to get involved and make a difference in a single day of service. The political and social climate is further emphasizing this trend. How do you create meaningful work that can be completed in a single day by a large group of diverse volunteers? This webinar will walk you through the first steps for incorporating single days of service into your program, and help you begin to think more creatively about volunteer engagement.
What do you need to know about social media as a volunteer program manager for a hunger relief organization? This webinar will offer an introduction to including social media in your volunteer recruitment plan. We’ll take a look at examples of hunger relief organizations who have successfully marketed their opportunities using social media. You’ll also learn about the social media tools available as part of your VolunteerMatch account that can help you promote your volunteer opportunities on other social networking sites.
Learn how to create a living document that can help both paid and volunteer staff be better informed and know what is expected of them. A good Volunteer Handbook can also help you better identify and deal with challenging volunteers. Whether you’re just starting to create a Handbook or if you’re looking for best practices on information to include, this webinar will evaluate the Handbook you have and help you create a stronger framework for your volunteer engagement program.
This month we’re introducing even more webinars to help you engage volunteers. We’ve added two brand new sessions to our Fighting Hunger series.These webinars might be geared towards fighting hunger, but the information provided is applicable to all types of organizations. No matter where you’re at with your engagement strategies, these webinars can help.
When you think about volunteering to fight hunger, do you think of jobs like food sorting or serving food in a soup kitchen? What if we told you that volunteers can do even more to help fight hunger? Using examples from successful food banks, pantries and meal service programs, we’ll discuss creating new types of opportunities in order to create more volunteer engagement. Even if you don’t work for a hunger organization, you’ll learn how to engage volunteers by thinking outside the box. Sample position descriptions will be provided.
One of the most effective ways to fight hunger is to ensure that your clients are enrolled in federal assistance programs. Mobilizing volunteers to assist with your SNAP outreach (formerly the food stamp program) is not only a great way to help meet your mission, but it’s also rewarding for your volunteers. In this webinar we’ll cover the steps for recruiting, training and managing volunteers in SNAP outreach. Sample position descriptions and recruitment plans will be provided. If you aren’t yet engaging volunteers in this way, or if you’re looking for some new ideas – this session is for you.
If you’re looking for more webinars about volunteer engagement, be sure and register for these titles too:
You use VolunteerMatch to connect with the volunteers you need, but what happens next? Following up is an important part of the recruitment process. It’s the first opportunity for your organization to engage new volunteers. For this month’s tip I’ll teach you how to use the tools in your VolunteerMatch account to follow up with everyone who expresses interest in your opportunities.
Following up does not have to be a long, involved process. Most of the time a simple ‘Thank You’ note will work. You can also use follow up messaging to inform volunteers of next steps in your on-boarding process. If your organization has a Community Leader subscription you can even create customized questions that are sent out automatically.
When you post an opportunity on our site it will be visible to thousands of individuals within our network. Each time an interested volunteer clicks the ‘I Want to Help!’ button we will automatically save their contact information into your VolunteerMatch account. You can use this information in your follow up process by accessing your Referral Report.
To learn how to access the Referral Report watch this short Tools Training Video.
Use the information stored in your Referral Report to send out follow up messaging to prospective volunteers. Let them know you received their inquiry and inform them about next steps. Schedule a phone interview, send them additional paperwork or invite them to register on your website. Taking the time to follow up promotes engagement and retention, so make sure your organization doesn’t drop the ball.
Do you have any tips for following up with volunteers? Share them in the comments below!